Queue management that calls patients by token, in their language
IntoPie queue management replaces shouted names and crowded front desks. Patients take a token at a kiosk or by scanning a QR code, follow their place in line on their phone, and are called on the waiting-room screen with a chime and a spoken announcement in their language. The queue runs on the same screens and the same console as your digital signage.
What is a queue management system?
A queue management system issues each visitor a token, decides who is called next, and tells them when and where to go. Instead of a paper list at the desk, staff call the next token from a console; the waiting-room screen and the visitor's phone update at once. IntoPie's queue is a widget inside an ordinary signage layout, so one screen can show the room's queue beside your regular content.
What you get with IntoPie
Tokens from a kiosk or QR code
Visitors tap a service on the kiosk or scan a QR code to join the queue. By default no name is collected — only a token number.
Spoken calls in Indian languages
Each call plays a chime, then announces the token and room in up to three languages in turn, such as English, Hindi and Kannada.
Place in line on the phone
A live status page shows how many people are ahead, then “You are next” and which room to go to. There is no app to install.
Queue and content on one screen
The room card sits in a signage layout beside your playlist, so waiting-room screens keep showing information and promotions.
Wait-time analytics
Track how many visitors were seen within your wait target, busy hours by weekday, and service time per desk.
Connected to hospital systems
We partner with hospital information systems so registered patients join the right queue automatically.